Email support
For questions, help, or anything about your account, email us. We read every message and aim to get back to you as soon as we can.
support@neuralnestsolutions.com
Contact & support
Contact & Support
We're here to help you get the most out of your trip.
Feedback and bug reports
The quickest way to report a bug or send feedback is from inside the app — you can attach up to three images, and you'll get a support ticket ID so it's easy to follow up. You can also email us.
support@neuralnestsolutions.comHelp and FAQ in the app
Event Trekker has a built-in help and FAQ section, plus an About screen with your app version — handy details to include if you contact us about a problem.
Common questions
How do I contact Event Trekker support? Email support@neuralnestsolutions.com, or send feedback from inside the app, which gives you a support ticket ID.
How do I report a bug? Use the in-app feedback option to submit a report with up to three images and receive a ticket ID, or email us.
Get Event Trekker
Have the app before your next trip
Free at launch — no ads, no in-app purchases.
Free at launch — no ads, no selling your data.